Facebook Account Retrieval

The Department of Justice (DOJ) – Office of Cybercrime (OOC) issues this Information, Education and Communication (IEC) Material in light of the increasing number of reports concerning illegal access and requests for access retrieval involving Facebook accounts that it receives from the general public.

In particular, this IEC Material aims to provide instructions to the general public on how to recover and regain access to their respective Facebook accounts through various mechanisms provided by META Platforms, Inc.

In addition, this will also provide guidance on how to enable two (2)-Factor Authentication (2FA) on one’s Facebook account. 2FA is a security feature that requires individuals to enter a special security code each time they try to access Facebook from an unusual browser or mobile device. It helps to ensure that only authorized users can access accounts on Facebook.

The DOJ-OOC is hopeful that this will somehow initially address the issues concerning the unlawful use of illegally accessed Facebook accounts to further the commission of computer-related fraud and other offenses under Republic Act No. 10175 or the Cybercrime Prevention Act of 2012.

If you would like to report or file a complaint regarding a cybercrime incident, please be informed that you may proceed either to the:

National Bureau of Investigation – Cybercrime Division

5th Floor V-tech Tower 1257 Gregorio Araneta Ave. cor. Maria Clara StreetSto. Domingo Quezon City


Philippine National Police – Anti-Cybercrime Group

Anti-Cybercrime Group BuildingCol. Lagman St.,

Bagong LipunanCamp Crame, Quezon City

PNP-ACG’s Regional Offices’ details may be accessed at https://pnpacg.ph/main/contacts.html.

For the general public’s guidance.

One thought on “Facebook Account Retrieval

  1. Nahack Po Facebook ko at ginagamit mo nila para makapang scam online loan scam Po ginagawa nila nag popost Po Sila gamit Facebook ko .na naka loan Ako sa kanila ng malaking Pera may mga picture ng mga Pera na hawak ko kasama Ang picture ko .nag myday din Po Sila na naka loan Ako sa kanila ng 200k at 100k para makahanap ng ma scams nila ..nag aalok Po Sila ng malaking Pera online loan hihingi Po Sila ng processing fee at pag katapos I hack Po nila Ang Facebook at gagamitin para makahanap ng panibagong ma scams sa online loan scam..sana Po mahuli na Sila madami nadin Po silang mga Facebook na na hack

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